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    Responsible Gaming

    Gaming Should Be Entertainment

    At CineCebu, we believe that online gaming through GCash should be enjoyed as a form of entertainment, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to approach it responsibly and understand the risks involved.

    Please gamble only with money you can afford to lose, and never view gaming as an investment or income source.

    Age Verification

    Gaming through our platform is only available to individuals who are 18 years of age or older, or the legal age of majority in the Philippines, whichever is greater. By accessing our gaming services, you confirm that you meet these age requirements.

    We take age verification seriously and reserve the right to request proof of age at any time. Fraudulent age declarations may result in account suspension and forfeiture of funds.

    Warning Signs of Problem Gambling

    Be aware of these warning signs that may indicate problem gambling:

    If you recognize any of these signs in your own behavior, please seek help immediately.

    Self-Help Tools and Protections

    We provide the following tools to help you maintain control over your gaming:

    Deposit Limits

    Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly). Once you reach this limit, you cannot deposit additional funds until the period resets.

    Loss Limits

    Set a maximum amount you're willing to lose during a gaming session. When this limit is reached, you will be logged out automatically.

    Reality Checks

    Enable reminders that pop up during your gaming session to help you stay aware of how long you've been playing and how much you've spent.

    Self-Exclusion

    Take a break from gaming by temporarily or permanently closing your account. During self-exclusion, you will not be able to access our platform or receive promotional materials.

    To access these tools or discuss your gaming habits, please contact our customer support team or visit your account settings.

    Support Organizations and Resources

    If you or someone you know is struggling with problem gambling, help is available. Here are resources appropriate for your location:

    Philippines

    International Resources

    All of these organizations offer confidential support and can help you find local treatment and counseling services.

    Need Help?

    If you believe you have a problem with gaming, or if gaming is negatively affecting your life, relationships, or finances, please reach out for help today. There is no shame in seeking support.

    Contact CineCebu Customer Support: Our team can assist you with setting limits, self-exclusion, or connecting you with professional resources.

    Contact a Support Organization: Reach out to one of the organizations listed above. They provide free, confidential assistance 24/7.

    Remember: Problem gambling is treatable, and recovery is possible. Take action today.